Developing a business continuity plan and having the technology to back it is what we do. NJM has witnessed the effectiveness of a solid BC plan time and time again. Examples of "traditional" disasters include system failure, human error, fires, floods, hurricanes and earthquakes. Examples of "non-traditional" disasters include terrorist strikes, toxic waste dispersions, and labor strikes. Statistics provided by public service agencies indicate that -- if a regional disaster strikes a community -- perhaps 50% of that community's businesses will not be able to re-open. Ever. Those same statistics suggest that less than 10% of the nation's businesses have developed and tested an effective BC and business resumption plan.
National events occurring daily demonstrate that it is not a matter of if a disaster will significantly affect your institution's operations -- but when. A disaster will naturally cause an interruption of service to your customers. And your customers will need your services during a disaster. Consider that if a natural, technological or human-caused disaster strikes your institution, will you be able to successfully:
- Insure the continuity of organizational leadership -- and the effective management of all personnel, business units, facilities, assets and records
- Notify your employees of new work locations, telephone numbers, and critical persons to contact -- and of the necessary changes in the organization's leadership structure, duties and responsibilities and safety procedures
- Notify your customers of new business locations, telephone numbers, critical persons to contact -- and the necessary customer service changes
- Notify your vendors of new delivery schedules and locations, critical persons to contact -- and order new equipment and supplies
- Recover your critical hardcopy documents, such as contracts, charters, licenses, accounting records -- and other printed business records
- Recover your computerized data files, such as accounting and inventory programs, personnel, member and vendor databases, word processing files such as form letters, marketing and advertising information -- and general correspondence
A professional reputation takes years to acquire, moments to destroy and an eternity to rebuild. Inappropriate actions by your employees during a disaster often destroys both its customers' and the institution's image -- and these kinds of mistakes are among the easiest mistakes to prevent if you know how.
NJM understands that your business cannot afford to have its mission-critical data or computer systems compromised as the result of a disaster. That's why we offer several different types of business continuity service offerings that meet your needs, both now and in the future.
- Consulting Services:
- Business Impact Assessment
- Plan Design, Development, and Documentation
- Plan Implementation
- Plan Maintenance
